❓ Frequently Asked Questions

Vs1789 FAQ – All Your Questions Answered

All your questions about betting, payments, accounts, bonuses, and security — answered in one place. Use the search box below to find what you need fast.

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👤 Account 💳 Payment 🏏 Betting 🎁 Bonus 🔐 Security 🎰 Lottery
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Account & Login

To register at vs1789, you just need an active Bangladeshi mobile number and a strong password. Registration is completely free and takes as little as 2 minutes. You must be 18 or older to sign up. After registering, an OTP will be sent to your mobile — verify it and your account is ready to go.

Only one vs1789 account is allowed per mobile number. Attempting to create multiple accounts may result in all accounts being suspended and any funds being frozen. Always use your own, accurate mobile number when registering.

On the login page, click the "Forgot your password?" link. An OTP will be sent to your registered mobile number. Verify the OTP and set a new password. The whole process takes under 3 minutes. If you run into any issues, contact us at support@vs1789.bet.

After 5 consecutive failed login attempts, your account is temporarily locked for 30 minutes. Wait 30 minutes and try again, or reset your password. For a longer-term lock, contact our support team — they'll verify your identity and help you recover your account.

After logging in, you can update your name, email, and password under "Profile Settings". To change your registered mobile number, you'll need to contact the support team and complete an identity verification process.
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Payments & Withdrawals

vs1789 currently supports the following payment methods:
  • bKash – most popular, instant transactions
  • Nagad – Fast deposits & withdrawals
  • Rocket – Dutch-Bangla Bank's mobile banking service
  • USDT (TRC20) – for crypto payments
All payment methods are secure and encrypted.

The minimum deposit is ৳300 and the minimum withdrawal is ৳500. Maximum transaction limits vary by payment method. For bKash and Nagad, the maximum daily withdrawal limit is ৳25,000. VIP members enjoy higher limits.

Withdrawals are typically processed within 5–15 minutes. During peak hours, it may take up to 30 minutes. Withdrawals made after midnight will be completed by 8:00 AM the following day. USDT withdrawals are subject to additional network confirmation time.

Wait 5–10 minutes first. If the funds still haven't arrived, get the transaction ID from your mobile banking app and send it to support@vs1789.bet. Issues are typically resolved within 1 hour. Keep a screenshot of your payment — it helps speed up the process.

Yes, a simple identity verification is required before your first withdrawal. You'll need to upload a photo of your National ID or passport. Verification is usually completed within 24 hours. Once verified, all future withdrawals go through without any hassle.
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Betting & Match Odds

At vs1789, you can bet on cricket (IPL, BPL, T20 World Cup, Test matches), football, tennis, badminton, and many more sports. Cricket betting is the most popular. With Live Betting, you can place bets in real time while the match is in progress.

Odds are a number that determines how much you win. For example, odds of 1.80 mean a BDT 100 bet returns BDT 180 if you win (BDT 80 profit). vs1789 offers competitive odds that are in line with the market.

Once a bet is confirmed, it generally cannot be cancelled. Always double-check the odds and stake before placing your bet. However, if a match is cancelled or abandoned, all bets are automatically refunded.

Live betting lets you place bets in real time while a match is in progress. Odds update after every ball or over. It's a great option for experienced bettors — reading the flow of the game and betting at the right moment can significantly improve your chances of winning. on the Betting page View live events.
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Bonuses & Promotions

New vs1789 members get a 100% welcome bonus on their first deposit. For example, deposit BDT 1,000 and you'll receive an extra BDT 1,000 as a bonus. To claim it, make your first deposit within 7 days of registering. For full terms and conditions, Promotions Page page for more information.

Not directly. To withdraw bonus funds, you must meet a wagering requirement — typically 5–10x the bonus amount. For example, a BDT 1,000 bonus with an 8x wagering requirement means you need to place BDT 8,000 in bets before the bonus can be withdrawn.

If you lose a certain amount in a week, a portion is returned to you as cashback. The cashback rate ranges from 5%–15% depending on your membership tier. Cashback is automatically credited to your wallet every Monday. on the Rewards page Find out more.

Yes! When a friend registers using your referral link and makes their first deposit, you earn a bonus. The more your referred friend bets, the higher your referral commission grows. You can find your referral link on the profile page after logging in.
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Security & Privacy

Yes, vs1789 is a fully secure platform. All transactions are protected by 256-bit SSL encryption. We operate under an international license and undergo regular third-party security audits. Your personal information is never shared with any third party.

After logging in, go to "Security Settings" and enable the "Two-Factor Authentication" option. You'll receive an OTP on your mobile every time you log in. With 2FA active, no one can access your account even if they know your password.

🔒 Keeping 2FA enabled is strongly recommended for account security — especially if you have a significant balance in your account.

If a login is detected from an unrecognized device, you'll immediately receive an SMS alert on your mobile. If it wasn't you, change your password right away and notify us at support@vs1789.bet. Our security team will act promptly.
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Lottery & Games

vs1789 offers daily lottery draws, weekly mega draws, and jackpot lotteries on special occasions. You'll also find instant win games, scratch cards, and number lotteries. All lottery results are fully transparent and verifiable. on the Lottery page View the full draw schedule.

Lottery winnings are automatically credited to your vs1789 wallet. From there, you can withdraw to bKash, Nagad, or Rocket. For large prizes (over ৳1,00,000), identity verification may be required before processing the withdrawal.

Yes, you can buy multiple tickets for the same draw. More tickets mean better chances of winning. That said, please play responsibly and stay within your means. vs1789 always encourages responsible gaming. To learn more, Responsible Gaming Visit the page.

Results for every draw are published live on the vs1789 lottery page. Once the draw is complete, you'll receive an SMS and in-app notification on your mobile. You can view results from the past 30 days in the History tab.

Learn more about vs1789

Vs1789 is a trusted and popular online betting and lottery platform in Bangladesh. We believe every player deserves accurate information and reliable support, which is why our FAQ section is regularly updated to make sure you always get the right answers.

Our customer support team is available 24/7, every day of the week. For any questions or issues, email us at support@vs1789.bet — we typically respond within 30 minutes. Your satisfaction is our top priority.

At vs1789, we want betting, lottery, and rewards to be as simple, transparent, and enjoyable as possible. Whether you're a first-time player or a seasoned bettor, vs1789 has special perks and offers made just for you.

Responsible gaming is something we take very seriously. We want you to play for fun and stay within your limits. If you ever feel like things are getting out of control, please visit our Responsible Gaming page for detailed support.

Table of Contents
👤 Account & Login 💳 Payments & Withdrawals 🏏 Betting & Match Odds 🎁 Bonuses & Promotions 🔐 Security & Privacy 🎰 Lottery & Games
Live Support
Email Support

Support@vs1789.bet
Response within 30 minutes

Support Hours

7 days a week
Available 24 hours a day

Quick Links
New Registration Log In Latest Promotions Responsible Gaming
Why Choose vs1789

Why vs1789 Stands Out

Find out why thousands of Bangladeshi players trust vs1789.

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Instant Payments

Deposits and withdrawals via bKash, Nagad, and Rocket are processed in just 5–15 minutes. No long waits, no hidden charges.

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Best Odds

We offer the most competitive odds on the market across cricket, football, and all major sports. Choosing the right odds is key to winning more.

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Generous Bonuses

Welcome bonuses, daily cashback, referral bonuses, and VIP rewards — vs1789 always has something special on offer for its members.

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Top-Level Security

Your data and funds are fully protected through 256-bit SSL encryption, 2FA verification, and regular security audits.

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Mobile-First Design

Works seamlessly on any Android or iOS device. Full experience available right in your mobile browser — no separate app needed.

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24/7 Support

Our customer support team is available 24/7, every day of the week. Reach out by email and we'll get back to you quickly.

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No more questions? Then get started right now!

Join vs1789 and enjoy the best betting and lottery experience in Bangladesh. Registration is completely free and takes just 2 minutes.

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For adults 18 and over. Please play responsibly. Learn More

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